AI intake for family-law practices
Family-law intake that books consultations
The inquiry that arrives after hours waits until Monday. A firm-branded assistant on the website you already have answers it, writes the memo on your letterhead, and books the consultation before the office opens.
- Installed on your current website
- Attorney-approved rules
- Memo on your letterhead
- Books straight into your calendar
Tell us what happens to a form that arrives after hours. We will tell you whether an install fits your firm.
Try the live assistant right now. It is set up for a family-law practice. Ask it what happens to custody when one parent wants to move out of state. No signup. No sales pitch. Just ask. Open the live assistant
Built on
- Anthropic
- Gemini
- OpenAI
- Perplexity
- Tavily
Installed on your website, under your branding, with your disclaimer closing every answer.
A contact form is not intake. It is a place for inquiries to wait.
We build the assistant that answers the question, writes the memo and books the consultation while your office is closed.
After hours is where the inquiries go missing.
You already see the symptoms. The next step is finding where the answer, the booking or the follow-up breaks down.
- The form that arrives Friday night gets read Monday morning.
- The voicemail gets a call back on Tuesday, after they have hired someone else.
- The chat widget collects an email address and answers nothing.
- The receptionist covers office hours. The custody question does not keep them.
- Nobody at the firm can see which inquiries were answered, booked or lost.
Before you rebuild the website
The site you already have is fine. The assistant installs on it, nothing gets rebuilt, and nobody on staff learns a new tool.
It answers the question at 11pm, inside rules your attorney wrote.
A straight answer about the options in front of them, with your disclaimer closing every reply. Outcome predictions are banned at the prompt firewall.
What the assistant does while the office is closed.
Three things, in order. Your attorney signs off on the rules before any of it goes live.
Answers the question
Straight answers, no legal advice
They describe their situation and get a direct answer about the options in front of them. Deciding which one applies stays with your attorney.
See how it works
Writes the memo on your letterhead
One to three pages, branded as your firm
A write-up of their situation, in your name. That is why they hand over contact details, and it is in your inbox before they are.
See how it works
Books the consultation
Urgent ones flagged, the rest self-book
Urgency is classified on every question. A time-critical situation is pushed at your calendar; everyone else books the next open slot.
See how it worksNot sure it fits your practice? Tell us what happens to a form that arrives after hours.
Client-reported
What one firm saw in its first 2.5 weeks
As the client reported it, from launch onward. The practice is not named.
Installed on the site you have
Start with the inquiry your firm cannot afford to lose.
We build the assistant around how your firm answers, books and follows up. Nothing else gets added until intake has a month of numbers behind it.
What we review
- Where inquiries arrive: form, chat, voicemail.
- Who answers today, and how long it takes.
- The practice areas you take, and the ones you refer out.
- Your disclaimer, and the rules an attorney wants enforced.
- The calendar the booking lands on.
What stays under your control
Every legal judgment. The assistant explains the options in front of someone; which one applies is your attorney's call, and the rules are written so it cannot drift into that seat. You approve them before launch and you see every memo.
What we add once intake is working.
Intake comes first. Everything below waits until the assistant has a month of its own numbers, and gets added only when those numbers ask for it.
Around intake
Document collection, so clients stop emailing loose PDFs
After the first month of memos
Structured intake forms with a conflict check
Once the matter types have settled
Engagement letter e-signature
When signed matters are the bottleneck
Clio, MyCase or Lawmatics integration
When double entry costs more than it saves
Missed-call text-back
When the phone is leaking what the form used to
A voice agent that answers the after-hours phone
Once the written intake is closing matters
The rest of the practice
- AI agents and LLM systems
A system that reads the documents, answers the questions, and routes what needs a person, with every answer traceable to the source it came from.
- Workflow automation
The process runs on a schedule, and a person reviews the exceptions instead of assembling the whole thing by hand every week.
- AI strategy
A ranked shortlist that says what each process costs you today, what automating it would take, and what to do first.
- Data and backend engineering
A data layer that is fast and consistent enough that the systems built on top of it can be trusted without a manual check.
The compliance answer, before you ask for it.
This is the objection that stops most AI conversations inside a law firm, so here is the whole of it.
Built into the system, not written into a style guide
- No outcome predictions
- No eligibility decisions
- No legal advice
- Your disclaimer on every answer
- Attorney-approved prompts before launch
- Every memo in your inbox
- Routes to a human when facts are missing
- Disclaimer translated with the answer
The phrases that would predict a result are banned at the prompt firewall. An attorney at your firm reads every rule before anything goes live.
Review the intake. Write the rules. Install. Measure.
Four steps from the first call to an assistant your firm can judge by its numbers.
Review the intake
Write the rules with your attorney
Install on your website
Measure every month
Your attorneys know the practice. We build the assistant around it.
Human-approved rules. Minimum access. Your firm keeps every legal judgment.
Who this is for, and who it is not for
It works under specific conditions. Where it does not, it is cheaper for both of us to say so now.
A good fit
- US family-law firms of 3 to 20 attorneys
- Inquiries are already arriving. This captures demand, it does not create it
- After-hours and weekend questions currently reach a form or a voicemail
- Matter values are high enough that recovering a few a month is worth the setup
- Someone at the firm can approve the rules and sign off on the compliance language
Not a fit
- Solo practitioners. The economics do not work at that size
- A firm with little inbound demand yet. There is nothing to capture
- A firm already running an intake vendor it is happy with
- Anyone who wants a guaranteed number of signed matters
- Anyone who wants us to make legal judgments. Those stay with the firm
Latest insights
What we have learned building this, written down.
n8n
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automation strategy
How to decide which process to automate first
A ranking method for choosing the first automation: count the hours, price the errors, check the process is stable, and rule out the ones that look tempting.
Common questions about AI intake
What if it gives legal advice or says something wrong?
It cannot predict outcomes. Those phrases are banned at the prompt firewall level, every answer carries your disclaimer verbatim, and you approve the prompts before launch. You also see every memo it produces, so nothing it says is invisible to you.
We already have a receptionist. Why would we need this?
For office hours, you do not. This catches the after-hours custody question and the weekend overflow, and it hands your receptionist a written memo on Monday morning instead of a cold voicemail.
Our clients are sensitive about AI. Will this put them off?
It is branded as your firm assistant and it discloses what it is. Its job is to get someone to a human faster, with their situation already written up, which is close to the opposite of being handled by a machine.
How would I know whether it is working?
A monthly report: questions asked, consultations booked, matters signed. If it is not paying for itself you will see that too, and we would rather you cancel than resent it.
Tell us what happens to a form that arrives after hours.
That is the whole first conversation. You get a reply from the founder within one business day, then fifteen minutes to size the gap against your inquiry volume and your average matter value.